By Carl Ivory
Information Technology (IT) is very important to business & commerce. IT can help to expand output to maximum levels. Information technology enables businesses to work efficiently, improve communication & decision-making, beef up security, manage data, and inventory. With the advancement of technology, IT has grown in importance in modern-day business. IT is important in small, medium, and large businesses.
What are managed IT services?
Managed IT services refer to outsourcing IT functions to a third party who is now in charge of managing the company’s IT sphere. A simple search for managed IT services near me will give you access to several IT management services. Managed IT services are responsible for the 360-degree IT management of whichever company hires its service. Their services include a 24/7 monitoring of IT channels and providing IT support.
Managed IT Services versus Traditional IT Services
Traditional IT services are reactive. It is a system where the IT professionals fix already broken systems. Traditional IT support is sometimes referred to as “low touch”. This model is not very suitable for modern business operations. CEOs cannot afford any downtime. They need to create systems where problems can be intercepted before they even occur. Managed IT services are more proactive than traditional IT services that are more reactive.
While this may make it look like managed IT services should be taking over everything from the traditional IT services, it is important to note that not every business requires complex IT support. Some companies do not require complex IT services. These companies may stick with the traditional IT services which can be more cost-effective. Also, certain companies do not like to see their company and customer data in the hands of an outside party.
Advantages of Managed IT services
- They are contractual: Business owners can hire managed IT services on a contractual basis. The contracts allow business owners to stipulate areas that they need the managed IT services to cover. This contractual arrangement helps to reduce costs.
- Makes companies more efficient: allowing managed IT services to handle IT-related issues frees up time for employees to be more productive in areas where they can generate revenue. It allows for efficiency and returns on investment (ROI).
Businesses are only beginning to understand how much more productivity they can extract from employees using managed IT services. They see how managed IT services allow employees to focus more on revenue generation, and as profit-seeking machines, they appreciate it.
